New Directions Standards & Ratings for Staff Teams 

Duration: 6 hours (including four fifteen-minute breaks)

Who Should Attend:
This course is ideal for organisations seeking external expertise to upskill frontline teams on their responsibilities under the New Directions Interim Standards, while also gathering vital data for the EASI tool.

Maximum number of participants: 50

Workshop Overview:

Our facilitated information session is designed to provide organisations with expert-led support, guiding your frontline staff in understanding and applying these standards within the EASI process. This session not only enhances your team’s knowledge but also collects essential ratings for input into the EASI tool, ensuring your service is aligned with national standards for quality improvement.

Bring Your Team Up to Standard:
Empower your team to lead quality improvements by aligning with the latest standards in New Directions. Register now to ensure your service remains responsive, informed, and prepared for continuous improvement!

Workshop Agenda:

• History and Context of Day Services:
  A brief look at the evolution of social care services, including the landmark 2007 HSE review, which led to the development of the New Directions policy and the interim standards, setting the stage for the EASI process.

• Standards and Themes Deep Dive:
  An in-depth exploration of each standard within the seven New Directions themes, ensuring frontline staff understand both the elements of each standard and the expectations for a fully compliant service.

• Interactive Staff Ratings Collection:
  Following each standard discussion, participants individually rate their service from both a knowledge and awareness perspective, and a monitoring and evaluation perspective, using a specially developed Concept 7 document.

• Data Collection and Custom Reporting:
  After the session, Concept 7 will process the team’s input, providing your organisation with a comprehensive mean rating for each standard based on the data collected during the session.

For more information, please contact Brett at 087 265 2841 or by email brett@concept7.ie